If you require more information or have questions about our privacy policy, please contact us by email at info@defibulous.co.uk

At Defibulous, we value the privacy of our visitors. This privacy policy document explains the types of personal information we collect and how we use it.

Log Files: We use log files like many other websites. These files log visitors when they visit the site. The information collected includes IP addresses, browser types, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and possibly the number of clicks. This information is used for analysing trends, administering the site, tracking user movement around the site, and gathering demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons: We use cookies to store information about visitors’ preferences and to record user-specific information on which pages the site visitor accesses or visits. Cookies help us personalise and customise our web page content based on visitors’ browser types or other information they send via their browser.

Children’s Information: We encourage parents to monitor their children’s online activities. We do not knowingly collect any personally identifiable information from children under the age of 13. If you believe we have such information in our database, please contact us immediately, and we will use our best efforts to promptly remove it.

Online Privacy Policy Only: This privacy policy applies only to our online activities and is valid for visitors to our website regarding information shared and/or collected there. It does not apply to any information collected offline or through other channels.

Consent: By using our website, you consent to our privacy policy and agree to its terms.

Updates: This Privacy Policy was last updated on [insert date].

Defibulous Donation Terms and Conditions:

• Online Donations: All donations made through the Website are collected by our Payments Processors. A processing fee is charged when donations are collected. The fee amount is displayed clearly when a donation is made. This fee covers the cost of collection, credit or debit card processing fees, and administration of the donation.
• Unauthorised Card Use: A donation made via the Website is final and cannot be disputed unless unauthorised use of your credit card is proven. Notify your card provider if you become aware of fraudulent use of your card, or if it is lost or stolen.
• Refunds of Donations: All requests for refunds of donations should be made by the donor by contacting Defibulous. Refunds of donations are made in accordance with the UK Charities Act 2011 and the Fundraising Regulator Code of Fundraising Practice. Refund requests must be submitted within seven days of the donation being made to be accepted. Refunds can take up to 10 working days to appear in your bank account and are not subject to any fees.